Frequently Asked Questions
Everything you need to know about your electronics and parts orders.
How do I ensure a part is compatible with my device?
We recommend checking the specific model number on your device's motherboard or back panel. If you are unsure, you can use our search bar or contact our technical support team with your device details for verification.
What is the warranty period for replacement components?
Most of our electronic components and repair parts come with a standard 12-month warranty against manufacturing defects. Some premium items may offer extended coverage as noted on the product page.
Do you offer international shipping?
Yes, Allparts ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
What is your return policy for sensitive electronics?
Items must be returned in their original, anti-static packaging within 30 days of purchase. Please note that parts showing signs of installation or solder marks are not eligible for a refund due to safety and quality standards.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your delivery in real-time.
Are the parts sold on Allparts genuine or aftermarket?
We offer a mix of original equipment manufacturer (OEM) parts and high-quality aftermarket alternatives. Each product listing clearly specifies the grade and manufacturer type so you can make an informed choice.